You know that feeling right before a well planned trip—the excitement, the anticipation, and knowing everything has come together just the way you hoped it would? Your reservations are confirmed, your questions have been answered, and the important details have already been taken care of.
That kind of confidence doesn’t come from clicking “Book Now” or spending hours reading online reviews. It comes from working with someone you trust, and knowing they care as much about your experience as you do. That is just a part of what we do.
Answers the phone at 2am when you've locked yourself out of your rental car in Ireland
Reviews your documents and discovers you need to renew your passport before you leave for your trip
Obsessively monitors cabin availability to get you a stateroom closer to your friends
Talks your family out of staying at the cheap hotel with no air conditioning or elevator
Sends you the missing documents you need to file your insurance claim promptly
Alerts you when there is a flash sale on your Specialty Dining Package
Postpones her zoom call to get you tickets to the Anne Frank House at exactly 10am on Tuesday, six weeks before you plan to visit
Saves you $80 by applying a discount code to your Castle Tour
Calls to reminder you to print your vouchers, pick up your dry cleaning, pack something red for themed night, and bring the kids water shoes for your excursion
Contacts your transportation company to alert them your flights are delayed and their going to need to bring more beer for the ride
Remembers your grandmother travels with a foldable wheelchair and lets the cruise line know before she arrives at port
Sends you a dozen photos of the closet space, available outlets, and included toiletries in your stateroom.
Contacts your hotel in advance to request a specific room known for having the best view.
Drops off a care package to your house when you mention you forgot to order converters and vacuum bags for your early morning departure.
Exceptional travel begins long before departure. Our role isn’t simply to manage your reservations—it’s to help you compare options, ask questions, and anticipate potential challenges. The best travel experiences rarely happen by accident. They’re the result of thoughtful planning, informed recommendations, and someone looking ahead long before you ever pack your suitcase.
Owner & Travel Advisor
Haley believes travel is one of life’s greatest investments—an opportunity to experience new cultures, gain fresh perspectives, and create memories that impact us forever.
In 2017, Haley founded Passport & Duffel Bag Travel Co. with a simple vision: to introduce travelers to a more personal, informed, and rewarding approach to planning travel. Today, she leads the agency with that same philosophy, building a team of advisors who share her commitment to creating exceptional travel experiences.
Since launching the agency, Haley has remained committed to exploring the world with equal amounts curiosity and purpose. From inspecting river ships throughout Europe to exploring luxury resorts and meeting with travel partners around the world, she believes there’s no substitute for personal experience when recommending destinations and helping clients make informed decisions.
For more than two decades, Haley has traveled extensively throughout Europe while exploring destinations around the world. Her travels have taken her from sailing past centuries-old castles along the Rhine and sleeping beneath the Arctic sky at Sweden’s famous Icehotel, to cooking curry and sticky rice in Thailand, floating through the backwaters of India aboard a traditional Kerala houseboat, riding camels through the Dubai desert, and swimming with sharks off the coast of Belize. Every journey adds another layer of firsthand knowledge that she brings back to her clients.
One of her favorite parts of this business is seeing how each journey builds on the last. Over the years, she gets to know her clients as travelers—what excites them, what surprises them, and what makes a trip truly memorable. It’s incredibly rewarding to witness how her guidance continues to shape their travel experiences- whether it’s finding the perfect itinerary, introducing them to a destination they hadn’t considered, or sharing insights that make a journey smoother and more meaningful.
Haley specializes in Ocean Cruise Planning, River Cruise Planning, Luxury European Travel, & Group Travel. She has firsthand experience with many of the world’s leading cruise lines, river cruise companies, luxury hotels, and destination partners, allowing her to provide recommendations tailored to each traveler’s unique style and priorities. Whether it’s a once-in-a-lifetime celebration, a luxury cruise, a custom European journey, or the next of many adventures together, Haley is passionate about helping her clients make the most of every opportunity to see the world.
Travel Advisor
For Jessica, travel is more than just a profession—it’s a calling. Her passion for travel began early, and she always knew she wanted to build a career helping others experience it. She focuses on designing trips that cater to her clients’ lives—whether that means coordinating complex family schedules, building in time to truly unwind, or making sure every detail feels effortless from start to finish. Whether she’s planning a multi-generational family getaway, a custom European itinerary, or a relaxing Caribbean escape, Jessica believes every trip should be as unique as the travelers themselves.
Before entering the travel industry, Jessica proudly served as a police officer for 10 years. She brings that same level of organization, dependability, and attention to detail to every itinerary she creates, ensuring her clients feel supported from the first conversation through their return home. She also remains a proud supporter of law enforcement and first responder families.
When she’s not planning unforgettable vacations, Jessica is juggling life as a mom to three kids under 13—so “free time” is a rare luxury! When she does find a little time for herself, she enjoys cooking, swimming, relaxing with a good facial, and never passes up a great slice of pizza.
Jessica believes the best recommendations come from firsthand experience, which is why she continues to explore new destinations, resorts, and cruise experiences herself. Her upcoming travels include touring a family-friendly all-inclusive resort in Mexico, enjoying her family’s annual Thanksgiving cruise aboard Norwegian Cruise Line, attending the ASTA River Cruise Conference in Vienna after which she will sail her first European river cruise. The Caribbean remains one of her favorite destinations, thanks to its beautiful beaches, vibrant culture, and relaxed atmosphere.
Jessica specializes in Multi-Generational Family Vacations, Family Cruises, Custom European Adventures, and Culinary Travel. As a Certified Special Needs Travel Advisor, she is especially passionate about helping families travel with greater confidence by creating thoughtfully planned vacations tailored to their individual needs. Whether you’re introducing your children to a new destination, bringing multiple generations together, or planning a vacation centered around incredible food and unforgettable experiences, Jessica is dedicated to creating a journey your family will cherish for years to come.
Travel Advisor
Some travelers love checking destinations off a list. Megan is drawn to the places that leave a lasting impression—the remote landscapes, remarkable wildlife, and once-in-a-lifetime experiences that few people ever have the opportunity to see. She enjoys helping travelers venture beyond the typical tourist path and discover destinations that challenge, inspire, and create unforgettable memories.
Megan’s passion for travel grew when she made the bold decision to spend two years exploring the world full-time. Along the way, she gained firsthand insight into what transforms a trip from memorable to truly unforgettable. From standing beside the pyramids of Egypt to cruising through the icy wonders of Antarctica, her experiences have fueled a passion for adventure travel and expedition cruising.
Since then, Megan has visited 45 countries across all seven continents. Some of her favorite journeys have been with Atlas Ocean Voyages, G Adventures, and Intrepid Travel, experiences that deepened her appreciation for immersive, destination-focused travel.
When she’s not planning travel, Megan enjoys reading, binge-watching Survivor, volunteering with a local dog rescue, and working toward her commercial pilot license. Her recent travels have taken her from the jungles of Belize to the historic cities of Northern Europe and the vibrant landscapes of Morocco, with a snorkeling adventure in Honduras next on her calendar.
Megan specializes in Adventure Travel, Expedition Cruising, and remote destinations including South America, the Galápagos, the Arctic, and Antarctica. Whether you’re looking to encounter incredible wildlife, explore some of the world’s most breathtaking landscapes, or venture somewhere few travelers ever experience, she combines firsthand knowledge with thoughtful planning to help create an unforgettable journey
Haley believes travel is one of life’s greatest investments—an opportunity to experience new cultures, gain fresh perspectives, and create memories that will impact us forever.
In 2017, Haley founded Passport & Duffel Bag Travel Co. with a simple vision: to introduce travelers to a more personal, informed, and rewarding approach to planning travel. Today, she leads the agency with that same philosophy, building a team of advisors who share her commitment to creating exceptional travel experiences.
Since launching the agency, Haley has remained committed to exploring the world with equal amounts curiosity and purpose. From inspecting river ships throughout Europe to exploring luxury resorts and meeting with travel partners around the world, she believes there’s no substitute for personal experience when recommending destinations and helping clients make informed decisions.
For more than two decades, Haley has traveled extensively throughout Europe while exploring destinations around the world. Her travels have taken her from sailing past centuries-old castles along the Rhine and sleeping beneath the Arctic sky at Sweden’s famous Icehotel to cooking curry and sticky rice in Thailand, floating through the backwaters of India aboard a traditional Kerala houseboat, riding camels through the Dubai desert, and swimming with sharks off the coast of Belize. Every journey adds another layer of firsthand knowledge that she brings back to her clients.
One of her favorite parts of this business is seeing how each journey builds on the last. Over the years, she gets to know her clients as travelers—what excites them, what surprises them, and what makes a trip truly memorable. It’s incredibly rewarding to witness how her guidance continues to shape their travel experiences- whether it’s finding the perfect itinerary, introducing them to a destination they hadn’t considered, or sharing insights that make a journey smoother and more meaningful. Much of her business comes from returning clients and referrals—a reflection of the long-term relationships she enjoys building with travelers over the years, celebrating milestones alongside them, and helping every new adventure build on the last.
Haley specializes in Ocean Cruise Planning, River Cruise Planning, Luxury European Travel, & Group Travel. She has firsthand experience with many of the world’s leading cruise lines, river cruise companies, luxury hotels, and destination partners, allowing her to provide recommendations tailored to each traveler’s unique style and priorities. Whether it’s a once-in-a-lifetime celebration, a luxury cruise, a custom European journey, or the next of many adventures together, Haley is passionate about helping her clients make the most of every opportunity to see the world.
Planning fees apply to select trips that require custom research, complex itineraries, or extensive planning. We'll always discuss any fees before we begin.
Yes! We book cruises, all-inclusive resorts, Europe, family vacations, groups, luxury travel, and much more.
Often, yes. We'll review your existing reservations and let you know how we can help.
We're here before, during, and after your trip to answer questions and provide support whenever you need us.
We'll work with our travel partners to manage changes, cancellations, and available options on your behalf.
You'll receive expert guidance, personalized recommendations, and ongoing support from planning through your return home.
Usually not. In most cases, our pricing matches booking directly while providing added expertise and service.
Our preferred travel partnerships often provide exclusive offers, added amenities, and special promotions.
Coverage may include trip cancellation, medical emergencies, travel delays, baggage protection, and more, depending on the policy.
Whats the fastest and most affordable transportation? When’s the best time of the year to visit? What major attractions do I need to book in advance? Where’s the best restaurants for authentic cuisine and ambience? What happens if I miss my transfer? What tours have the best reviews?
Embark on your next adventure with confidence and ease by partnering with our dedicated team of travel consultants. Whether you dream of exploring exotic landscapes, indulging in cultural delights, or simply relaxing in luxury, we are here to turn your travel aspirations into reality. With our insider knowledge, personalized itineraries, and commitment to excellence, we will ensure every journey exceeds your expectations.
Because booking is easy. Planning is not.
What you can’t get online is strategy, advocacy, and personalized insight.
When you work with Passport & Duffel Bag Travel Co., you gain:
We work proactively behind the scenes so you can travel with confidence. We advocate for you when something is not right. We simplify the process and elevate the experience
If you would like assistance researching and booking your next vacation please feel free to fill out our Contact Form below and someone will get back to you via your preferred method of communication. You can also contact us by emailing us at info@passportandduffelbag.com, by telephone at 727-350-5562, or by messaging us on social media.